Tag: Industry Development

“Firefighting” or “Fire Prevention”: The Real Pain Points of IT Management in SMEs At an 80-person intelligent manufacturing company in Zhongguancun, Beijing, IT manager Lao Zhang went through a typical “darkest moment” last week. At 3 p.m. on Friday, the database of the core production system suddenly went down. With no dedicated DBA on staff, Lao Zhang had to urgently coordinate three parties: the software developer, the cloud service provider, and the hardware vendor. Four full hours of communication and

The “Darkest Hour” on a Friday Afternoon: When an 80-Person R&D Company’s Network Suddenly Went Down At an 80-person R&D-driven technology company in Beijing, a critical release was being packaged and rolled out on a Friday afternoon. Suddenly, everyone in the core office area lost network access: developers could not pull code, connections to the test environment timed out, and even the internal file server was unreachable. The administrative manager anxiously called employees’ personal mobile phones for help, but the