Update (September 2026):This article documents our initial ISO 20000 certification. Those certificates have since expired and been renewed. The registration number of our currently valid ISO 20000 certificate is 03826IT00184R001 (ISO/IEC 20000-1:2018; scope: information technology service management activities related to computer application software development and network hardware operations and maintenance provided to external clients). It was issued by Beijing World Standard Certification Center Co., Ltd. and is valid until September 21, 2029. The ISO 9001 certificate renewed at the same time has registration number 03826Q04830R001. For details, see the management system certification table on the About Siwenlide page.
Siwenlide has obtained its first ISO20000 Information Technology Service Management System certificate. We will continue to improve, pursue additional management system certifications, and achieve stronger results.
Siwenlide, based in Beijing, specializes in enterprise IT outsourcing services. With years of experience in IT operations and maintenance, we provide technical operations and maintenance services to businesses across Beijing and surrounding cities.
Siwenlide helps businesses address common network challenges:
Most businesses procure network connectivity and equipment separately, then hire another contractor to build the network. As many businesses have experienced, this approach can create significant challenges for ongoing maintenance.
When a network issue occurs, the first step is usually to identify its source. If connectivity and equipment installation are handled by different vendors, they may shift responsibility to one another, leading to prolonged delays in restoring service.
To address this problem, Siwenlide developed an integrated operations and maintenance approach covering every stage of network deployment. From network connectivity to the use of wired and wireless networks, all services are delivered by Siwenlide’s technical team. When a network issue occurs, the team identifies and resolves it as quickly as possible, helping businesses meet their connectivity needs more effectively.
