Month: April 2026

As enterprise digitalization accelerates, IT operations is no longer simply about “fixing computers and getting the network up.” In 2026, with the deep convergence of artificial intelligence, edge computing, and cloud-native technologies, enterprise IT operations is undergoing a profound shift from reactive “firefighting” to preventive management. This article examines the current trends shaping the IT operations industry and explores how enterprises can build efficient, stable IT infrastructure amid digital transformation. 1. The Transformation Context of the IT Operations Industry Over

Grading is not about filling in forms — it is a “health check report” that maps your real assets. After more than a decade in IT operations in Beijing, I have seen too many SMEs misunderstand “Multi-Level Protection Scheme 2.0” (China’s MLPS 2.0, hereinafter “MLPS 2.0”). Many owners treat it as an administrative task of filling in forms and going through procedures, and even believe that simply paying a third party for a report settles everything. That thinking might have passed a decade ago, but with today’s tightening regulation…

When “fixing computers” is no longer the endpoint of IT services: a quiet revolution driven by subscriptions. In the first quarter of 2026, in the office buildings of Yizhuang, Beijing, the air seems to hold a little less of the usual firefighting anxiety. As a fifteen-year veteran of this industry, I have witnessed firsthand how, from Siwenlide’s founding in 2011 to today, the underlying logic of Beijing’s enterprise IT services market has been turned upside down…

When AI is no longer just a slogan, the “hidden costs” of enterprise IT are being redefined. Every year, when Gartner releases its technology trends report, there is always a round of noise. For many large groups, these trends mean budgets in the tens of millions and a complete architectural transformation. But for the small and medium-sized enterprises we serve in Beijing — especially those with 50 to 200 employees — over-interpreting these macro reports…

Late last year, an old client in smart manufacturing came to me with a complaint. Their engineers at several branch factories were connecting remotely to the headquarters ERP system, and just to dial in via VPN they had to shout back and forth in a WeChat group for ages. Either they couldn’t connect at all, or the connection was so laggy it felt like dial-up. Worse still, last month a host failure in their headquarters data center brought the entire remote work link down instantly, cutting off dozens of people from the network on the spot. This kind of scenario, in 20…